Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
Client Portal
Sign In
Search
Home
Services
Knowledge Base
More Applications
Skip to Services content
Services A-Z
Search
Services
Service Catalog
I.T. Help Desk
Report a Problem
Report a Problem
Report a problem with anything here, we'll do our best to turn that frown upside down.
Categories (9)
Computer Problems
Use this if a computer, laptop, tablet, monitor isn't operating the way you need it to. Remember, a reboot can help in many cases!
Expand
Classroom Technology Problems
Use this if a projector, smart board, audio system, or other technology in the classroom is not operating the way you need it to.
Expand
Printing Problems
Use this if a printer is malfunctioning or your tap card isn't working. Don't forget, supplies are order from Receiving, not IT.
Expand
Software Problems
Use this for email issues, problems with Banner/FAST or any other software issues.
Expand
Telephone Problems (Desk Phones)
Desk phone not working? Click here to report.
Expand
Mobile Phone Problems
Use this if your VCC-issued mobile phone is not working as you need it to.
Expand
Payment System/Terminal Problems
For our retail areas & library locations. Report problems with your transaction-based systems here.
Expand
Network Problems
Use this if your VCC-issued device is having trouble accessing network resources or the internet.
Expand
Other Hardware Problems
If none of the categories above match your problem, please use this form and provide as much detail as possible.
Expand
Popular Services
New Employee Setup Request
Problem with my Computer/Laptop/Tablet
Get Help from eLSupport (Faculty & Staff only)
Multi-CRN Setup Request
FAST Access
My Recently Visited Services
Roaming Request
Software Problems
User Accessibility Issues
FAST Access
New Plugin Request
Popular Tags
moodle
(17)
shell
(7)
admin
(2)
ctlr
(2)
Phone
(2)
administrator
(1)
avd
(1)
azure
(1)
category
(1)
cell
(1)