Report a Problem

Report a problem with anything here, we'll do our best to turn that frown upside down.

Categories (9)

Computer Problems

Use this if a computer, laptop, tablet, monitor isn't operating the way you need it to. Remember, a reboot can help in many cases!
Expand

Classroom Technology Problems

Use this if a projector, smart board, audio system, or other technology in the classroom is not operating the way you need it to.
Expand

Printing Problems

Use this if a printer is malfunctioning or your tap card isn't working. Don't forget, supplies are order from Receiving, not IT.
Expand

Software Problems

Use this for email issues, problems with Banner/FAST or any other software issues.
Expand

Telephone Problems (Desk Phones)

Desk phone not working? Click here to report.
Expand

Mobile Phone Problems

Use this if your VCC-issued mobile phone is not working as you need it to.
Expand

Payment System/Terminal Problems

For our retail areas & library locations. Report problems with your transaction-based systems here.
Expand

Network Problems

Use this if your VCC-issued device is having trouble accessing network resources or the internet.
Expand

Other Hardware Problems

If none of the categories above match your problem, please use this form and provide as much detail as possible.
Expand