My Recently Visited Services

Replaces the previous paper TARF. Be sure you have the new employee's Banner ID before proceeding.

Adding, removing, or modifying user roles in Moodle.

Removing a Moodle course shell.

Use this when an automated system has generated a report of malicious or suspicious behaviour from a user account, application or other electronic service

Use this if you wish to work outside of Canada and require a security key to access VCC computing infrastructure, email etc

Need to work from home, or having a problem using VPN? Use this service to submit your request.

Inquiries about real-time user support: in-person, web conferencing, or phone.

Use this for Computers, Laptops, Tablets, Cell Phones and Printers.

Duplicating a Moodle course shell.

(Faculty & Staff only) Request a new Moodle shell for student-facing online courses or other uses.

Need a computer moved as part of an office move? Use this service to submit your request

Request an IT project.

Issues with current Moodle accessibility, or enhancements to make it more accessible.

Hosting an event? Holding a meeting? Need A/V or Wifi for your guests? Select this service!

Course backup, restore, and retention issues.

Request a new computer, cell phone, printer, keyboard/mouse or any other piece of physical equipment here.

Need software or need a change to existing software, click here.

Please use this only if your issue does not match the previously-provided categories.

Use for any server issue