My Recently Visited Services
If your desk phone isn't working quite right, use this service to get help.
Adding users to a Moodle course shell (Teachers, Students, etc.)
Designing or managing audio, video, or interactive media for online courses.
(Faculty & Staff only) Request a new Moodle shell for student-facing online courses or other uses.
Device won't turn on? Fuzzy screen? Strange noises? Click Start Here to report the problem.
Non-technical inquiries about eLearning: design methodologies, best practices for online teaching, or developing program-wide strategies.
Projectors, LCD panels, Smart boards; this is where you will get help for issues with these types of problems.
Need to work from home, or having a problem using VPN? Use this service to submit your request.
Issues with overall Moodle responsiveness, or system-wide problems.
Use this Service to request an Azure Labs session for your class. Azure Labs provides the ability to teach Operating Systems such as Windows 11, Windows Server or Linux. The main benefit is that Azure Labs provides students with FULL ADMIN RIGHTS. Full Admin Rights are not available in VCC computer labs otherwise. Other operating systems also available, please inquire with the Help Desk for further information.
Inquiries about real-time user support: in-person, web conferencing, or phone.
Replaces the previous paper TARF. Be sure you have the new employee's Banner ID before proceeding.
(Faculty & Staff only) Need help but not sure who to ask? Use this...
Use this service when submitting feedback about the VCC deployment of Azure Virtual Desktop
Ask eLSupport to integrate an LTI tool into VCC's Moodle LMS.
Choose this if you need to report a problem, or have a request/question about myVCC
VCC is phasing out Surface devices manufactured by Microsoft. As stock depletes, future requests will be fulfilled with Dell equivalents.