Popular Services

Device won't turn on? Fuzzy screen? Strange noises? Click Start Here to report the problem.

(Faculty & Staff only) Need help but not sure who to ask? Use this...

Projectors, LCD panels, Smart boards; this is where you will get help for issues with these types of problems.

Need to work from home, or having a problem using VPN? Use this service to submit your request.

Hosting an event? Holding a meeting? Need A/V or Wifi for your guests? Select this service!

Use this for Computers, Laptops, Tablets, Cell Phones and Printers.

(Faculty & Staff only) Request a new Moodle shell for student-facing online courses or other uses.

Duplicating a Moodle course shell.

Ask eLSupport to integrate an LTI tool into VCC's Moodle LMS.

Adding, removing, or modifying user roles in Moodle.

Online design or implementation of activities or resources in the Moodle LMS.

Designing or managing audio, video, or interactive media for online courses.

If your desk phone isn't working quite right, use this service to get help.

Have a question about MFA? Submit it here.

Please use this only if your issue does not match the previously-provided categories.

Adding users to a Moodle course shell (Teachers, Students, etc.)

Request a duplication of all course shells within an existing category.

Replaces the previous paper TARF. Be sure you have the new employee's Banner ID before proceeding.

Reducing the storage impact of Moodle course by compressing or removing data.

Non-technical inquiries about eLearning: design methodologies, best practices for online teaching, or developing program-wide strategies.