Popular Services
Replaces the previous paper TARF. Be sure you have the new employee's Banner ID before proceeding.
Device won't turn on? Fuzzy screen? Strange noises? Click Start Here to report the problem.
Projectors, LCD panels, Smart boards; this is where you will get help for issues with these types of problems.
Use this for Computers, Laptops, Tablets, Cell Phones and Printers.
Issues, updates, or modifications to Moodle user accounts.
(Faculty & Staff only) Request a new Moodle shell for student-facing online courses or other uses.
Designing or managing audio, video, or interactive media for online courses.
Need software or need a change to existing software, click here.
Please use this only if your issue does not match the previously-provided categories.
Hosting an event? Holding a meeting? Need A/V or Wifi for your guests? Select this service!
Adding users to a Moodle course shell (Teachers, Students, etc.)
Request for multiple CRNs to be set up to use one Moodle shell
Issues with overall Moodle responsiveness, or system-wide problems.
(Faculty & Staff only) Need help but not sure who to ask? Use this...
Online design or implementation of activities or resources in the Moodle LMS.
Non-technical inquiries about eLearning: design methodologies, best practices for online teaching, or developing program-wide strategies.
Ask eLSupport to integrate an LTI tool into VCC's Moodle LMS.
Reducing the storage impact of Moodle course by compressing or removing data.