Popular Services

Replaces the previous paper TARF. Be sure you have the new employee's Banner ID before proceeding.

Need software or need a change to existing software, click here.

(Faculty & Staff only) Request a new Moodle shell for student-facing online courses or other uses.

Device won't turn on? Fuzzy screen? Strange noises? Click Start Here to report the problem.

Request for multiple CRNs to be set up to use one Moodle shell

Projectors, LCD panels, Smart boards; this is where you will get help for issues with these types of problems.

(Faculty & Staff only) Need help but not sure sure where to ask? Use this...

Duplicating a Moodle course shell.

Ask eLSupport to integrate an LTI tool into VCC's Moodle LMS.

Are you having trouble connecing to WiFi, or is your PC not getting an internet conenction? Use this service to report your problem.

Issues with current Moodle accessibility, or enhancements to make it more accessible.

Use this for Computers, Laptops, Tablets, Cell Phones and Printers.

Inquiries about real-time user support: in-person, web conferencing, or phone.

Designing or managing audio, video, or interactive media for online courses.

Have a question about MFA? Submit it here.

Need to work from home, or having a problem using VPN? Use this service to submit your request.

Adding users to a Moodle course shell (Teachers, Students, etc.)

Please use this only if your issue does not match the previously-provided categories.