Popular Services

(Faculty & Staff only) Request a new Moodle shell for student-facing online courses or other uses.

Projectors, LCD panels, Smart boards; this is where you will get help for issues with these types of problems.

(Faculty & Staff only) Need help but not sure who to ask? Use this...

Device won't turn on? Fuzzy screen? Strange noises? Click Start Here to report the problem.

Duplicating a Moodle course shell.

Use this for Computers, Laptops, Tablets, Cell Phones and Printers.

Hosting an event? Holding a meeting? Need A/V or Wifi for your guests? Select this service!

Issues, updates, or modifications to Moodle user accounts.

Adding, removing, or modifying user roles in Moodle.

Have a question about MFA? Submit it here.

Replaces the previous paper TARF. Be sure you have the new employee's Banner ID before proceeding.

Need software or need a change to existing software, click here.

Need to work from home, or having a problem using VPN? Use this service to submit your request.

Creating courses in WeBWorK at VCC.

Need a computer moved as part of an office move? Use this service to submit your request

Please use this only if your issue does not match the previously-provided categories.

Choose this if you need to report a problem, or have a request/question about myVCC

Request a duplication of all course shells within an existing category.

Adding users to a Moodle course shell (Teachers, Students, etc.)

Ask eLSupport to integrate an LTI tool into VCC's Moodle LMS.

Non-technical inquiries about eLearning: design methodologies, best practices for online teaching, or developing program-wide strategies.