Popular Services

Device won't turn on? Fuzzy screen? Strange noises? Click Start Here to report the problem.

Replaces the previous paper TARF. Be sure you have the new employee's Banner ID before proceeding.

Hosting an event? Holding a meeting? Need A/V or Wifi for your guests? Select this service!

(Faculty & Staff only) Need help but not sure who to ask? Use this...

Projectors, LCD panels, Smart boards; this is where you will get help for issues with these types of problems.

(Faculty & Staff only) Request a new Moodle shell for student-facing online courses or other uses.

Need to work from home, or having a problem using VPN? Use this service to submit your request.

Please use this only if your issue does not match the previously-provided categories.

Online design or implementation of activities or resources in the Moodle LMS.

Adding, removing, or modifying user roles in Moodle.

Designing or managing audio, video, or interactive media for online courses.

Issues, updates, or modifications to Moodle user accounts.

Ask eLSupport to integrate an LTI tool into VCC's Moodle LMS.

Use this for Computers, Laptops, Tablets, Cell Phones and Printers.

For instructors working with students in select computer labs.

Page blocked due to WAF

Reducing the storage impact of Moodle course by compressing or removing data.

Course backup, restore, and retention issues.

Submit a request to have multiple CRNs attached to a single Moodle shell.

Inquiries about real-time user support: in-person, web conferencing, or phone.