Popular Services

Replaces the previous paper TARF. Be sure you have the new employee's Banner ID before proceeding.


Need software or need a change to existing software, click here.


Projectors, LCD panels, Smart boards; this is where you will get help for issues with these types of problems.


(Faculty & Staff only) Need help but not sure sure where to ask? Use this...


Device won't turn on? Fuzzy screen? Strange noises? Click Start Here to report the problem.


Adding, removing, or modifying user roles in Moodle.


(Faculty & Staff only) Request a new Moodle shell for student-facing online courses or other uses.


For instructors working with students in select computer labs.


Use this for Computers, Laptops, Tablets, Cell Phones and Printers.


Online design or implementation of activities or resources in the Moodle LMS.


Please use this only if your issue does not match the previously-provided categories.


Need to work from home, or having a problem using VPN? Use this service to submit your request.


Submit a request to have multiple CRNs attached to a single Moodle shell.


Issues, updates, or modifications to Moodle user accounts.


Request for multiple CRNs to be set up to use one Moodle shell


Request a companion Class Teams for a Moodle course.


Requests for specific Moodle plugins to extend or enhance Moodle's capabilities.


Use this Service to request an Azure Labs session for your class. Azure Labs provides the ability to teach Operating Systems such as Windows 11, Windows Server or Linux. The main benefit is that Azure Labs provides students with FULL ADMIN RIGHTS. Full Admin Rights are not available in VCC computer labs otherwise. Other operating systems also available, please inquire with the Help Desk for further information.


Duplicating a Moodle course shell.


Creating courses in WeBWorK at VCC.


Adding users to a Moodle course shell (Teachers, Students, etc.)