Popular Services

Device won't turn on? Fuzzy screen? Strange noises? Click Start Here to report the problem.

Replaces the previous paper TARF. Be sure you have the new employee's Banner ID before proceeding.

Need software or need a change to existing software, click here.

Ask eLSupport to integrate an LTI tool into VCC's Moodle LMS.

Projectors, LCD panels, Smart boards; this is where you will get help for issues with these types of problems.

Use this for Computers, Laptops, Tablets, Cell Phones and Printers.

(Faculty & Staff only) Request a new Moodle shell for student-facing online courses or other uses.

Need to work from home, or having a problem using VPN? Use this service to submit your request.

Please use this only if your issue does not match the previously-provided categories.

Issues, updates, or modifications to Moodle user accounts.

Issues with overall Moodle responsiveness, or system-wide problems.

Has your computer, tablet or cell phone been lost or stolen? Use this service to let us know.

(Faculty & Staff only) Need help but not sure sure where to ask? Use this...

Submit a request to have multiple CRNs attached to a single Moodle shell.

Use this when you are requesting a new driver package for an updated model, or perhaps a major modification to drivers for an existing model of computer/laptop

Reducing the storage impact of Moodle course by compressing or removing data.

Adding users to a Moodle course shell (Teachers, Students, etc.)