Popular Services
Replaces the previous paper TARF. Be sure you have the new employee's Banner ID before proceeding.
(Faculty & Staff only) Request a new Moodle shell for student-facing online courses or other uses.
Device won't turn on? Fuzzy screen? Strange noises? Click Start Here to report the problem.
Use this for Computers, Laptops, Tablets, Cell Phones and Printers.
Projectors, LCD panels, Smart boards; this is where you will get help for issues with these types of problems.
Need to work from home, or having a problem using VPN? Use this service to submit your request.
Please use this only if your issue does not match the previously-provided categories.
Ask eLSupport to integrate an LTI tool into VCC's Moodle LMS.
Need software or need a change to existing software, click here.
Issues, updates, or modifications to Moodle user accounts.
Issues with overall Moodle responsiveness, or system-wide problems.
Has your computer, tablet or cell phone been lost or stolen? Use this service to let us know.
(Faculty & Staff only) Need help but not sure sure where to ask? Use this...
Adding users to a Moodle course shell (Teachers, Students, etc.)
If your desk phone isn't working quite right, use this service to get help.
CTLR requires two docking stations for Surface at the DTN office, room 728