Popular Services
Replaces the previous paper TARF. Be sure you have the new employee's Banner ID before proceeding.
Device won't turn on? Fuzzy screen? Strange noises? Click Start Here to report the problem.
Need software or need a change to existing software, click here.
(Faculty & Staff only) Need help but not sure sure where to ask? Use this...
Use this for Computers, Laptops, Tablets, Cell Phones and Printers.
(Faculty & Staff only) Request a new Moodle shell for student-facing online courses or other uses.
Please use this only if your issue does not match the previously-provided categories.
Hosting an event? Holding a meeting? Need A/V or Wifi for your guests? Select this service!
Are you having trouble connecing to WiFi, or is your PC not getting an internet conenction? Use this service to report your problem.
Need a computer moved as part of an office move? Use this service to submit your request
Adding users to a Moodle course shell (Teachers, Students, etc.)
Ask eLSupport to integrate an LTI tool into VCC's Moodle LMS.
Issues, updates, or modifications to Moodle user accounts.
Has your computer, tablet or cell phone been lost or stolen? Use this service to let us know.
Projectors, LCD panels, Smart boards; this is where you will get help for issues with these types of problems.
Online design or implementation of activities or resources in the Moodle LMS.
Inquiries about real-time user support: in-person, web conferencing, or phone.
Need to work from home, or having a problem using VPN? Use this service to submit your request.