Popular Services

Replaces the previous paper TARF. Be sure you have the new employee's Banner ID before proceeding.

Has your computer, tablet or cell phone been lost or stolen? Use this service to let us know.

Device won't turn on? Fuzzy screen? Strange noises? Click Start Here to report the problem.

(Faculty & Staff only) Request a new Moodle shell for student-facing online courses or other uses.

(Faculty & Staff only) Need help but not sure sure where to ask? Use this...

Use this for Computers, Laptops, Tablets, Cell Phones and Printers.

Need software or need a change to existing software, click here.

Projectors, LCD panels, Smart boards; this is where you will get help for issues with these types of problems.

Adding, removing, or modifying user roles in Moodle.

Questions about DaaS during pilot/testing phase

Issues with overall Moodle responsiveness, or system-wide problems.

Need changes to an existing Sharepoint Site? Select this service to submit your request.

Request old computers, monitors etc be picked up for recycling

Need to work from home, or having a problem using VPN? Use this service to submit your request.

Inquiries about real-time user support: in-person, web conferencing, or phone.

Online design or implementation of activities or resources in the Moodle LMS.

Ask eLSupport to integrate an LTI tool into VCC's Moodle LMS.

If you're having trouble with your VCC-issued cell phone, use this service.