Popular Services

Device won't turn on? Fuzzy screen? Strange noises? Click Start Here to report the problem.

(Faculty & Staff only) Need help but not sure who to ask? Use this...

Replaces the previous paper TARF. Be sure you have the new employee's Banner ID before proceeding.

Need to work from home, or having a problem using VPN? Use this service to submit your request.

Adding users to a Moodle course shell (Teachers, Students, etc.)

Request an IT project.

Choose this if you need to report a problem, or have a request/question about myVCC

Choose this if you need to report a problem, or have a request/question about Sharepoint

(Faculty & Staff only) Request a new Moodle shell for student-facing online courses or other uses.

Issues, updates, or modifications to Moodle user accounts.

Hosting an event? Holding a meeting? Need A/V or Wifi for your guests? Select this service!

Need a computer moved as part of an office move? Use this service to submit your request

Are you having trouble connecing to WiFi, or is your PC not getting an internet conenction? Use this service to report your problem.

Please use this only if your issue does not match the previously-provided categories.

Online design or implementation of activities or resources in the Moodle LMS.

Adding, removing, or modifying user roles in Moodle.

Projectors, LCD panels, Smart boards; this is where you will get help for issues with these types of problems.

Designing or managing audio, video, or interactive media for online courses.

Need software or need a change to existing software, click here.

Course backup, restore, and retention issues.

Use this for Computers, Laptops, Tablets, Cell Phones and Printers.