Popular Services

Replaces the previous paper TARF. Be sure you have the new employee's Banner ID before proceeding.


Use this for Computers, Laptops, Tablets, Cell Phones and Printers.


(Faculty & Staff only) Need help but not sure sure where to ask? Use this...


(Faculty & Staff only) Request a new Moodle shell for student-facing online courses or other uses.


Need software or need a change to existing software, click here.


Please use this only if your issue does not match the previously-provided categories.


Device won't turn on? Fuzzy screen? Strange noises? Click Start Here to report the problem.


Need to work from home, or having a problem using VPN? Use this service to submit your request.


Duplicating a Moodle course shell.


If your desk phone isn't working quite right, use this service to get help.


Request for multiple CRNs to be set up to use one Moodle shell


Submit a request to have multiple CRNs attached to a single Moodle shell.


Request an IT project.


Used for any inquiries relating to BCeID


Select for standard iPad


Have a question about MFA? Submit it here.


Supporting the integration of outside web services with a Moodle course (e.g. Blackboard Ally, Pearson MyLab)


Non-technical inquiries about eLearning: design methodologies, best practices for online teaching, or developing program-wide strategies.