Popular Services

(Faculty & Staff only) Request a new Moodle shell for student-facing online courses or other uses.

Device won't turn on? Fuzzy screen? Strange noises? Click Start Here to report the problem.

Use this for Computers, Laptops, Tablets, Cell Phones and Printers.

Duplicating a Moodle course shell.

Projectors, LCD panels, Smart boards; this is where you will get help for issues with these types of problems.

(Faculty & Staff only) Need help but not sure who to ask? Use this...

Hosting an event? Holding a meeting? Need A/V or Wifi for your guests? Select this service!

Issues, updates, or modifications to Moodle user accounts.

Adding, removing, or modifying user roles in Moodle.

Need a computer moved as part of an office move? Use this service to submit your request

Have a question about MFA? Submit it here.

Need software or need a change to existing software, click here.

Replaces the previous paper TARF. Be sure you have the new employee's Banner ID before proceeding.

Need to work from home, or having a problem using VPN? Use this service to submit your request.

Creating courses in WeBWorK at VCC.

Request an IT project.

Choose this if you need to report a problem, or have a request/question about myVCC

Ask eLSupport to integrate an LTI tool into VCC's Moodle LMS.

Non-technical inquiries about eLearning: design methodologies, best practices for online teaching, or developing program-wide strategies.

Request a duplication of all course shells within an existing category.

Adding users to a Moodle course shell (Teachers, Students, etc.)