Popular Services

(Faculty & Staff only) Need help but not sure who to ask? Use this...


Hosting an event? Holding a meeting? Need A/V or Wifi for your guests? Select this service!


(Faculty & Staff only) Request a new Moodle shell for student-facing online courses or other uses.


Use this for Computers, Laptops, Tablets, Cell Phones and Printers.


Replaces the previous paper TARF. Be sure you have the new employee's Banner ID before proceeding.


Non-technical inquiries about eLearning: design methodologies, best practices for online teaching, or developing program-wide strategies.


Choose this if you need to report a problem, or have a request/question about Sharepoint


Device won't turn on? Fuzzy screen? Strange noises? Click Start Here to report the problem.


Need software or need a change to existing software, click here.


Request a companion Class Teams for a Moodle course.


Adding, removing, or modifying user roles in Moodle.


Adding users to a Moodle course shell (Teachers, Students, etc.)


Request a duplication of all course shells within an existing category.


Choose this if you need to report a problem, or have a request/question about myVCC


VCC is phasing out Surface devices manufactured by Microsoft. As stock depletes, future requests will be fulfilled with Dell equivalents.


Ask eLSupport to integrate an LTI tool into VCC's Moodle LMS.


Use this Service to request an Azure Labs session for your class. Azure Labs provides the ability to teach Operating Systems such as Windows 11, Windows Server or Linux. The main benefit is that Azure Labs provides students with FULL ADMIN RIGHTS. Full Admin Rights are not available in VCC computer labs otherwise. Other operating systems also available, please inquire with the Help Desk for further information.


Removing a Moodle course shell.


If your desk phone isn't working quite right, use this service to get help.


Online design or implementation of activities or resources in the Moodle LMS.


Creating courses in WeBWorK at VCC.