Knowledge Base

Categories (14)

Accounts/Access

Info about account, permission and password management.
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Applications and Programming Services

Info about application including Banner/BDM, Cognos, FAST
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Classroom & Labs

Info about classroom technology and computer labs.
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Computers & Printers

Info about computer, printers and tablet devices.
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Desktop Software & Programs

Info covering common VCC software programs.
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eLearning Support (Faculty & Staff only)

Find articles here to answer your eLearning questions.

eLSupport helps VCC faculty/staff with eLearning, Moodle, and online course content.
Visit https://ctlr.vcc.ca/elearning/elearning-support... for more information.
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Email, Calendar & Messaging

Info about Outlook, Webmail and Message programs.
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Information Security

Info about security, anti-virus, and email spam.
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IT Policies

Info about VCC IT Policies
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Telecommunications and Mobile Devices

Info about telecom and mobile device equipment
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Wi-Fi, Internet & Networking

Info about VCC Wi-Fi, Eduroam, etc.
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Telephones and Mobile Phones

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Remote Access

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IT Server Infrastructure

Info about IT Server and Storage Systems Infrastructure
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Articles (1)

Changing PaperCut Server's IP Address