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eLearning Support (Faculty & Staff only)
Known Issues
Known Issues
Known software bugs or performance issues related to Moodle, its components, or other eLearning tools supported by CTLR.
Articles (10)
KB1099 - Why is my course missing from My Courses?
KB1117 - OU Wiki Group Mode Error
KB1157 - Known Issue: Students enrollment automatically expires
KB1190 - Known Issue: Chrome won't Allow or Block devices
KB1195 - Mixed content (HTTPS and HTTP) is blocked in Chrome and Firefox
KB1196 - Known Issue: Text formatting may break links in Wiki and OUWiki
KB1205 - Known Issue: Web browser blocking Kaltura session cookies
KB1221 - Known Issue: Kaltura Blocking Moodle Guest from Video Resources
Users who login to Moodle as "Guest" will not be allowed to view Kaltura videos posted using the Kaltura Video Resource. Essentially, Kaltura will not recognize the Moodle "Guest" user as an allowed user type.
KB1240 - Known Issue: Glossary Entries Missing from Copied Course
KB1293 - Known Issue: Kaltura Capture Upload Problems
Sometimes, Kaltura Capture is unsuccessful at uploading your recording. This article explains how to try and resolve this issue and upload your video.
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Popular Articles
KB1115 - Using Moodle Course Shell ID
KB1199 - How to use "My Media" in Kaltura
KB1163 - Creating Questions in Aiken format
KB1149 - Contribution to Course Total Column
KB1023 - Creating Questions in GIFT format
Recent Articles
Keeper Password Manager - Help Guide & Resources
KB1049 - Finding and Removing Orphaned Files
KB1327 - Adding Electude content to your Moodle course
KB1315 - Using Kaltura Analytics to track course video use
KB 1329 - Adding Extra Credit/Bonus Marks to your Moodle Course
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