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I.T. Help Desk
Accounts and Access
Accounts and Access
Click here for New Employee requests, travel requests, or to request access changes for existing employees.
Categories (4)
Password Resets
For VCC employee and alumni accounts.
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File/Folder Access
Need access to J: drive, or a folder on another shared drive? Select this service to get help.
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Generic Accounts
If you work with students in a computer lab, you might need some generic accounts. Select this service to get help.
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Employee Travel
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Services (3)
BCeID Add/Remove/Change
Used for any inquiries relating to BCeID
MFA Exemption
For use when employee or student needs temporary MFA exemption
New Employee Setup Request
Replaces the previous paper TARF. Be sure you have the new employee's Banner ID before proceeding.
Popular Services
New Employee Setup Request
Problem with my Computer/Laptop/Tablet
Get Help from eLSupport (Faculty & Staff only)
Multi-CRN Setup Request
FAST Access
My Recently Visited Services
Report a Printing Issue
Modify Sharepoint Site
Remote Access (VPN)
Moodle System Performance Issues
Computer Equipment Request
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