eLearning Support (Faculty & Staff only)

To create a support ticket with eLSupport, select the service category that best matches your need:

CTLR's eLSupport Team helps VCC faculty and staff with Moodle media, technical, and user support. The Centre for Teaching, Learning, and Research (CTLR) promotes quality, innovation, and technology in teaching and learning. Learn more at http://ctlr.vcc.ca

Categories (7)

Moodle Courses and Shells

Creating and managing shells for online courses, etc.

Managing Moodle Course Content

Creating and managing course content, Moodle feature requests, and accessibility issues.

Moodle Users & Access

Moodle user roles or account issues.

Moodle System Admin

Moodle application administration and system performance.

Digital Media

Help with audio, video, or interactive media for online learning.

eLearning Support (other topics)

Non-technical inquiries about eLearning or CTLR support or documentation.

Using WeBWorK at VCC

VCC's WeBWorK Math and Science homework system.

Services (2)

Get Help from eLSupport (Faculty & Staff only)

(Faculty & Staff only) Need help but not sure sure where to ask? Use this...

Request a Moodle Course Shell (Faculty & Staff only)

(Faculty & Staff only) Request a new Moodle shell for student-facing online courses or other uses.