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CAD_BIM DaaS Problem
CAD_BIM DaaS Problem
CAD_BIM DaaS Problem
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Students - Personal Email Address
Please provide your email address so we may contact you.
Title
Treat this like an email subject line and summarize your request
Problem Date & Time
(mm/dd/yyyy hh:mm AM/PM)
We need this to examine the logs of the virtual desktop you were using
Affected People
Enter the student ID(s) or Employee Name(s) who were affected by this problem. Separate IDs with a comma if there are more than one.
Students
-
we will use your @student.vcc.ca email adress to communicate with you about this issue. Please be sure to check your inbox for updates.
Where were you trying to access DaaS from?
Where were you trying to access DaaS from?
On Campus
Off Campus
Whose device were you using?
Whose device were you using?
VCC-Owned Computer
Personally-Owned Computer
VCC computer name
Disclaimer
VCC IT staff are not permitted to operate personal devices. We may provide advice on how to resolve an issue, but if you are not comfortable handling the advice, we strongly suggest you arrange for 3rd party technology support.
What Happened?
Please write a brief description of the problem here. You may include screenshots as attachments below - these are EXTREMELY helpful for us to diagnose issues.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Please include screenshots of the problem using the attachment field below
Screenshots are very much appreciated and helpful, please use the attachments section below to add.
Attachment
File attachments associated with the ticket.
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Other Fields
Your name
Your first name
Your last name
Your email address
Verification Code