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Treat this like an email subject line and summarize your request
We need this to examine the logs of the virtual desktop you were using
Enter the student ID(s) or Employee Name(s) who were affected by this problem. Separate IDs with a comma if there are more than one.

Students - we will use your @student.vcc.ca email adress to communicate with you about this issue.  Please be sure to check your inbox for updates.
Where were you trying to access DaaS from?
Where were you trying to access DaaS from?
Whose device were you using?
Whose device were you using?
Disclaimer
VCC IT staff are not permitted to operate personal devices. We may provide advice on how to resolve an issue, but if you are not comfortable handling the advice, we strongly suggest you arrange for 3rd party technology support.

Please write a brief description of the problem here. You may include screenshots as attachments below - these are EXTREMELY helpful for us to diagnose issues.
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Screenshots are very much appreciated and helpful, please use the attachments section below to add.
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